Shipping Rates

US (includes Alaska & Hawaii ) Order Amount UPS Ground (1-5 days) UPS 2nd Day Air Up to $29.99 $8.95 $26.95 $30.00 - $99.99 $10.95 $28.95 $100.00 – $199.99 $12.95 $29.95 $200.00 – $399.99 $14.95 $37.95 $400.00 and over FREE SHIPPING $41.95 Canada Order Amount UPS Standard Up to $29.99 $10.95 $30.00 - $99.99 $12.95 $100.00 – $199.99 $14.95 $200.00 – $399.99 $16.95 $400.00 and over FREE SHIPPING

Return Policy

If for some reason you are not happy with your purchase, please call us toll free at
1-800-260-3063 to receive an RMA (Return Merchandise Authorization) number before returning any product. Products sent without an RMA number will not be accepted for return.

• There are no exchanges or returns on special orders or sale items.
• Products can be returned within 10 days of delivery for an exchange or credit refund.
• Shipping charges are not refundable.
• Customer is responsible for return shipping.
• Products must be unused and in original condition. Any physical damage that occurs due to customer usage will not be accepted for return.
• Products must be returned with all original packaging. This includes any manuals, extra bulbs, or accessories that may have came with the product.

• Package your product inside the box with proper packaging material. 
• Place a copy of your Invoice inside the package. 
• Write your RMA number on the top of the box and also on 2 sides of the box. 
• Ship us your package. Beyond Bulbs does not pay the shipping costs for us to receive it, however we do pay to ship it back to you (if necessary). 
• Beyond Bulbs always ships back via UPS Ground.

Is it secure to order online?

Yes! BeyondBulbs.com has taken every measure to ensure that shopping online is as safe as ordering from a catalog or making a purchase from a storefront shop. We scramble your credit card number as it travels through cyberspace by using Secure Socket Layer Technology or SSL. SSL allows our server to automatically establish a secure connection with your web browser. When you enter your credit card number into the order form, it is scrambled, transmitted across the Internet, and then decoded when it gets to us. SSL was developed by Visa, MasterCard and other major electronic commerce players to safeguard the online shopping consumer. For those who are still not ready to place the online transactions, we are always happy to accept phone orders. Just call 1-800-260-3063 and please mention that you have visited our website.

Do you collect Sales Tax?

As a business operating in the state of Florida, BeyondBulbs.com is required by law to collect 7.00% Sales Tax on all orders shipped to Florida addresses. We do not collect sales tax on orders shipped to addresses outside the state of Florida.

What is your privacy policy?

At BeyondBulbs.com, we are committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That is why we have put a policy in place to protect your personal information. Click here to read our full Privacy Policy.